At TJ Auto Parts, we strive to offer the best prices on all our products. If you find a lower price on an identical item from a competitor, we’ll happily match it. Our goal is to ensure you get the best value while shopping with us.
1. Eligibility for Price Match
- The product must be identical to the one you're purchasing from us (same brand, model, specifications, and condition).
- The competitor's price must be available online and accessible to the general public at the time of your price match request.
- The competitor's price must include all fees, taxes, and shipping costs, so the final price is comparable to ours.
- The product must be in stock and available for purchase from the competitor’s website at the time of the request.
2. How to Request a Price Match
- To request a price match, please email us at sales@tjautoparts.com.au with a link to the competitor’s website showing the lower price, or provide a screenshot of the competitor’s price.
- Alternatively you can reach visit the contact us page or our parts finder and provide your details.
3. Exclusions
We do not offer price matching in the following cases:
- Products on clearance.
- Prices from third-party marketplaces (e.g., eBay, Amazon third-party sellers).
- Pricing errors, typographical mistakes, or unverified discounts.
- Items from membership-based retailers.
- Discounts or prices linked to loyalty programs or coupon codes.
- Pre-order, backorder, or out-of-stock items.
4. Price Match Guarantee
- Once we verify and approve the price match, we will update your order with the lower price.
- The price match only applies to purchases made before checkout. We are unable to make price adjustments after the order is completed or shipped.
5. Additional Information
- Our price match guarantee applies only to items sold by other online retailers and cannot be combined with any of our current discounts or promotions.
- TJ Auto Parts reserves the right to decline any price match requests that don’t meet the eligibility criteria or that involve non-qualifying retailers.
6. Contact Us
- If you have any questions or need assistance with a price match request, don’t hesitate to contact us at sales@tjautoparts.com.au or via our contact us page.
Thank you for choosing TJ Auto Parts. We are committed to offering you competitive prices and excellent customer service!