Can’t find the part you’re looking for?
If you can’t find the part you need, please fill out our Fitment Finder or visit our Contact Us page. One of our expert team members will respond promptly to assist with your enquiry.
How much is shipping?
We offer free shipping on all orders over $150 (excluding some bulky items).
For orders under $150:
- Standard shipping is $10.95
- Express shipping is $15.95
Bulky items such as brake discs, batteries, liquids, and lift kits may attract additional charges, especially for remote locations. For full details, visit our Shipping Policy.
Will I receive a tracking number?
Yes. Once your order has been dispatched, you’ll receive an email with your tracking number and a link to track the delivery.
How do I make payment?
Payment is completed during checkout. We accept all major payment methods via Shopify Payments including credit/debit cards, Apple Pay, Google Pay, and more. Direct bank transfer is also available, please contact us at contact@tjautoparts.com.au for bank details and instructions.
How long will it take to process my order?
We aim to process and dispatch all orders within 1–2 business days. If there are any delays, we will notify you promptly via email.
Can I pick up my order?
Yes, pick-up is available from our South Western Sydney location. To arrange a pick-up, please contact us before placing your order using the Contact Us form and we’ll confirm details with you.
Do you offer same day delivery?
Yes, we offer same day delivery within the Sydney metropolitan area, including evening delivery options. Please contact us before ordering to confirm availability, pricing, and cut-off times. Extra fees apply.
What if I’ve seen a cheaper price elsewhere?
We always aim to offer the best value. If you’ve found a better price elsewhere, get in touch with us and we’ll do our best to match or beat it.
Where do the products come from?
All products are sourced directly from the manufacturer or authorised suppliers to ensure authenticity. Every item is backed by the manufacturer’s warranty.
Can I return a product?
Yes, returns are available for change of mind, incorrect fitment, and warranty claims. Please view our full Returns Policy for details on eligibility, timeframes, and instructions.
Do you offer trade accounts or special pricing?
Yes, we offer trade accounts and pricing for qualified customers. To find out more or apply, simply email us at contact@tjautoparts.com.au and our team will assist you.
Are my personal details secure?
Absolutely. Your information is kept secure and confidential. We never share your data with third parties. For more information, see our Privacy Policy.